Why do you need package protection?
Shopping on the Internet is unarguably the trending thing this century. People have drastically gone from “I don’t trust anything on the Internet” to “Please tell me more!” Really, what’s not to love about hassle-free transactions? Most ecommerce websites offer great discounts on good quality products and services. They provide a safe environment for buyers and keep them coming back for more.
For example, why spend a lot of money buying a PlayStation 4 from that electronics store down the road, when you can get great offers and bundles on Amazon, Ebay and other popular websites?
However easy it may seem to just enter a URL in your mobile browser, view products, click ‘order’ and wait a few days to get it delivered to your doorstep; there are a lot of things that happen behind the scenes that the sellers must take care of to ensure your order gets to you in the stipulated time. Problems may arise along the chain of distribution and your order may get lost at sea. Do you shop online very often? Have you ever waited and waited for eternity for your order to arrive but it didn’t show up in time? Well, you’re not alone.
Problems with deliveries happens in 1 of every 10 orders made worldwide, so it’s not really your fault. In this article, I’ll try to spell out some of the most common reasons behind delivery delays.
Issues with package protection
- High-volume online shopping is putting a strain on shipping firms and causing delays. I can’t even start to imagine the amount of orders made during Black Friday alone. In December 2015, the United Parcel Service Inc. was expected to deliver 420 million packages in the U.S. alone. FedEx Corp. probably delivered 228 million, according to data from shipping software company Ship Matrix Inc.
- Misspelled, incomplete or outdated addresses.
- Incorrectly completed order forms – a postal code written in the field for street number or vice-versa.
- Package redirection – if you decided to change the delivery address after the delivery service was confirmed and the information was entered into the system, a redirection will lead to a different delivery time and thus, a delayed delivery.
- Delay caused by customs – this situation is encountered when the necessary documents are filled incorrectly or are missing.
- Marked as undeliverable – when the packages reach the first depot, they are scanned. When there is a suspicion that they contain any restricted items (lithium batteries for instance), they are marked as undeliverable;
More potential issues with package protection
- Weather conditions – sometimes, unforeseen situations that are beyond the carrier’s control can affect the time of delivery. Bad weather can block the roads or slow down the transit and cause a delayed delivery.
- The delivery address is a Postal Office – no courier companies pick-up or deliver the package to a P.O. box, so make sure you write a street address.
- Failed delivery attempts – courier drivers have a number of packages that they need to deliver and collect daily. This means that most of the time they cannot go back to the same address where they have already tried to deliver the package.
- Usually, courier companies make 2 or 3 attempts to deliver the package, but on different days. If nobody is present at the address when the courier driver arrives, he will try to deliver the package again the next working day. After these attempts, the package will most likely be stored in the courier’s warehouse for 5-7 days. Then the customer can pick it up directly from there.
- Temporary technical issues which cumber the carrier to provide services under normal circumstances and properly manage the situation – when this happens, customers are usually notified about the problem and are given a time estimation for the time necessary to fix it.
- Courier drivers have a pre-scheduled route – the time when your package gets delivered depends on whether your address is in the beginning of his route or at the end of it.
As a way of protecting yourself (as a consumer), it is important to affiliate yourself with Shipping Insurance. These companies, like 4x Buyer Protection, provide services to business owners who offer them to consumers when parcels are lost, stolen, or damaged in transit. With this, you know you’re covered any time, any day. So when next you’re shopping online, be sure that your seller is capable of providing Shipping insurance.
Article written by Emmanuel Ozigi.
I’m a biochemist in the making from Nigeria. In my spare time, I’m a science, health, and fitness blogger. I also specialize in graphic design and photo editing. I also have an insatiable hunger for information and the desire to learn new things. You can see my cool images at http://www.jocularphotos.blogspot.com or read articles from my blog at http://www.sciencehealth24.com/